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Help Center

Welcome to TicketCompass Help Center

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Where can I find my ticket?

You'll receive your ticket via email. The email will contain a link to download or print your ticket as a PDF. Be sure to check your spam folder if you don't see it in your inbox.

If you still haven't received your ticket close to your event date:

  • Check your spam folder for the email containing your ticket.
  • Search all your inboxes for any emails from us.
  • Check the order confirmation email for any information about where to access your ticket.
  • Contact us directly. We can verify your purchase and resend your ticket or provide alternative access instructions.